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How it works

From first call to final payment

JobFlow handles every step of your job lifecycle. Here is how a job moves through the system, from creation to getting paid.

Animated video: a tradesperson's late-night paperwork chaos turns into an organised day with the JobFlow app, from first enquiry to invoice paid.
1Step 1 · Job created

Every job starts with a few details

Create a job from an enquiry, a partner submission, or scratch. Add the customer, property, job type and any notes. From then on the job shows where it's at and the one thing to do next.

  • Quick job creation form
  • A next step on every job from day one
  • Link to customer and property
  • Add line items and pricing
  • Attach documents upfront
New job
Leads list with a new website enquiry and its next step
2Step 2 · Scheduled

Assign it to your calendar

Drag the job onto your calendar or assign it to a team member. Set the date, time slot and duration. Send the customer a booking confirmation in one tap, and switch on day-before reminders to have those go out by themselves.

  • Drag-and-drop scheduling
  • Team member assignment
  • One-tap booking confirmations, day-before reminders
  • Recurring job support
Calendar
Weekly job calendar with drag-and-drop scheduling across three staff members
3Step 3 · In progress

Track it from start to finish

Your team checks in when they arrive and updates progress as they work. You see real-time status without needing to call. Add photos and notes from the mobile app.

  • Check-in and check-out
  • Real-time status updates
  • Photo and note capture
  • Comments and task updates
Field app My Day view with the day's route, arrival times and job actions
4Step 4 · Completed

Mark it done, capture the details

When the work is finished, mark the job complete. Add final notes, attach completion photos and add any chargeable extras and materials to the invoice from the doorstep. The job history is preserved forever.

  • One-tap completion
  • Final documentation
  • Chargeable extras added from the doorstep
  • Certificates and deliverables tracked
Field app payment options the moment a job is completed
5Step 5 · Paid

Invoice automatically or with one click

Generate an invoice the moment the job is marked complete, automatically or manually. Send it with a Stripe payment link and track when it's paid. The status updates itself the moment the customer pays.

  • Auto-invoicing option
  • One-click manual invoice
  • Stripe payment links
  • Payment tracking and reminders
Invoice
Invoice with payment link and automatically updated Paid status
6Step 6 · And it repeats

Turn a one-off job into a plan customer

The best jobs are the ones that come back. When the work is done, offer the customer a Care Plan: visits schedule themselves, plan invoices raise themselves, and a plan never renews at a new price without notice.

  • One steady price, visits only in the months you work
  • Plan invoices raise themselves each period
  • Visits capped by what the plan includes
  • At least 14 days' notice before a renewal at a new price
Customer plan page with the next visit, what has been paid and a Request a visit button

That's the job. Sorted.

See the full workflow in action

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