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How it works

From first call to final payment

JobFlow handles every step of your job lifecycle. Here is how a job moves through the system, from creation to getting paid.

1Step 1 · Job created

Every job starts with a few details

Create a job from an enquiry, a partner submission, or scratch. Add the customer, property, job type and any notes. JobFlow captures everything you need before the work begins.

  • Quick job creation form
  • Link to customer and property
  • Add line items and pricing
  • Attach documents upfront
New job
New enquiries list with gone-cold tracking flagging unanswered leads
2Step 2 · Scheduled

Assign it to your calendar

Drag the job onto your calendar or assign it to a team member. Set the date, time slot and duration. Send the customer a booking confirmation in one tap, and reminders before the day go out automatically.

  • Drag-and-drop scheduling
  • Team member assignment
  • One-tap booking confirmations, automatic reminders
  • Recurring job support
Calendar
Weekly job calendar with drag-and-drop scheduling across three staff members
3Step 3 · In progress

Track it from start to finish

Your team checks in when they arrive and updates progress as they work. You see real-time status without needing to call. Add photos and notes from the mobile app.

  • Check-in and check-out
  • Real-time status updates
  • Photo and note capture
  • Comments and task updates
Field app My Day view with the day's route, arrival times and job actions
4Step 4 · Completed

Mark it done, capture the details

When the work is finished, mark the job complete. Add final notes, attach completion photos and add any chargeable extras and materials to the invoice from the doorstep. The job history is preserved forever.

  • One-tap completion
  • Final documentation
  • Chargeable extras added from the doorstep
  • Certificates and deliverables tracked
Field app payment options the moment a job is completed
5Step 5 · Paid

Invoice automatically or with one click

Generate an invoice the moment the job is marked complete, automatically or manually. Send it with a Stripe payment link and track when it's paid. The status updates itself the moment the customer pays.

  • Auto-invoicing option
  • One-click manual invoice
  • Stripe payment links
  • Payment tracking and reminders
Invoice
Invoice with payment link and automatically updated Paid status
6Step 6 · And it repeats

Turn a one-off job into a plan customer

The best jobs are the ones that come back. When the work is done, offer the customer a Care Plan: visits schedule themselves, plan invoices raise themselves, and renewal reminders go out before the plan ends.

  • Seasonal or smoothed billing with a live preview
  • Plan invoices raise themselves each period
  • Visits capped by what the plan includes
  • Renewal reminders with the price stated
Customer plan page
Customer plan page showing visits completed and still to come

That's the job. Sorted.

See the full workflow in action

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